DIGITAL AND AUDIOVISUAL SERVICES AGREEMENT

This Services Agreement (hereinafter, the "Agreement") is entered into by and between Apex Vault Media (hereinafter, the "Provider") and the client whose signatures appear at the end of this document (hereinafter, the "Client"). Both parties agree to be bound by the following terms and conditions:

1. CONTRACTED SERVICES

The Provider offers the following services, which will be executed only upon the Client's prior approval and signature of this document:

• Design of event flyers and business presentation posters.

• Business visual identity design.

• Motion flyers and digital animation.

• Video editing and production.

• Custom merchandise design.

• Website development.

2. PAYMENT TERMS AND NON-REFUNDABLE POLICY

• Payment Structure: The Client agrees to pay 50% of the total quoted amount as a non-refundable upfront deposit before any work begins. The remaining 50% shall be paid immediately upon project completion and prior to the delivery of final files or service deployment.

• General Policy: No refunds of the total agreed amount will be issued once work has commenced, except under the specific circumstances stipulated in Clause 6.

3. DELIVERY TIMELINES AND ADDITIONAL COSTS

• Turnaround Time: The Provider stipulates a standard timeframe of three (3) business days for the delivery of initial drafts. This timeline may vary and extend depending on the complexity and type of service (such as web development or complex video production), which will be notified to the Client in advance.

• On-Location Production Costs: If the contracted service requires the Apex Vault Media team to travel to a physical location for filming or photography, the total cost of transportation, per diems, and logistics will be added to the total cost of the service and must be settled along with the upfront deposit.

4. BRIEFING REQUIREMENTS, IDEAS, AND CREATIVE DIRECTION

To ensure project quality and avoid misunderstandings, the following rules are established:

• Client's Concept: The Client must present a clear idea, references, or concepts of what they want before the project begins.

• Absence of Concept (Agency Solution): In the event that the Client does not have a clear idea, the Provider will present a solution proposal. By signing or approving said proposal, the Client accepts the Provider's creative direction and agrees not to demand drastic changes or make subsequent claims regarding the chosen style or concept once the work has been executed.

5. REVISIONS AND ADDITIONAL CHANGES POLICY

• The Client is entitled to a maximum of three (3) free revisions or changes to the presented draft, provided that these do not alter the originally approved concept.

• Any additional change or revision (starting from the fourth request) will incur a fixed fee of five dollars ($5.00 USD) per applied change, applicable to any type of service. These charges will be added to the final invoice.

6. TERMINATION CLAUSE FOR INCOMPATIBILITY OR EXCESSIVE DEMANDS

In the event that the course of the project becomes unfeasible due to irreconcilable creative differences, demands that exceed what was contracted, or if the Client ultimately dislikes the work performed despite following the guidelines, the Provider reserves the right to abandon and terminate the project unilaterally.

In this specific case, the Provider will issue a minor partial refund, retaining the majority of the money paid to cover the hours of labor, invested resources, and operational costs already executed up to the date of cancellation.

7. DELAY CLAUSE FOR LACK OF CLIENT RESPONSE

• The Client agrees to respond in a timely manner to requests for information, draft approvals, or delivery of materials (logos, texts, etc.).

• If the Client fails to respond to the Provider's communications within a period of five (5) business days, the project will be declared in a status of "Pause/Inactivity."

• To reactivate a paused project, the Client must pay a reactivation fee of $25.00 USD. If the lack of response exceeds 30 calendar days, the contract will be automatically terminated, the Provider will be released from delivering the work, and there will be no right to any type of refund.

8. MODIFICATION OF TERMS AND CONDITIONS (RIGHT TO UPDATE)

Apex Vault Media reserves the right to modify, update, or change the terms of this Agreement and its General Policies at any time. These modifications will be made in order to protect the business against unforeseen incidents, prior legal disputes, new operational vulnerabilities, or changes in market regulations.

Any modification will take effect immediately for new clients. For ongoing projects with this signed Agreement already in place, the Provider will notify the Client at least five (5) days in advance of any changes that materially affect the current service. The Client's continued use of the service after such notification will constitute acceptance of the new terms.

9. GOVERNING LAW AND JURISDICTION (CALIFORNIA)

This Agreement shall be governed by and construed in accordance with the laws of the State in which Apex Vault Media operates (California). Any legal dispute arising from this agreement that cannot be resolved by mutual agreement shall be submitted to the competent courts of said jurisdiction.

ACCEPTANCE OF TERMS: By making the payment of the initial 50%, the Client affirms that they have read, understood, and accepted all the terms and conditions stipulated in this Agreement.